qqbd Privacy Policy
Your personal information is a trust held with us. Here you will find a clear explanation of how qqbd collects, protects, and uses your data.
Introduction & Commitment
qqbd is a safe and reliable online betting and gaming platform for players in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy explains how qqbd collects, uses, stores, and shares your personal information with any third parties.
It is important that you read this policy in full before you start using our platform. If you do not agree with the data collection and use practices described in this policy, please refrain from using our services.
Section 1 — Data Collection
qqbd collects your information through various methods. The different categories of data collected are described below.
1.1 — Information You Provide Directly
When you create an account or use our services on qqbd, the information you voluntarily provide includes:
- Full name and date of birth (for age verification — only those aged 21 or above may register)
- Email address and mobile number
- Residential address
- Payment information (partial bKash, Nagad, Rocket, Upay or bank account details — full details are processed directly through the payment provider)
- Documents required for identity verification (such as national ID card or passport details)
1.2 — Automatically Collected Information
When you visit or use the qqbd platform, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Time and date of platform access (Bangladesh Standard Time — BST, UTC+6)
- Pages visited and time spent
- Gaming activity and transaction history
- Data obtained through cookies and similar tracking technologies
1.3 — Information from Support and Communications
When you contact us through our 24/7 live chat or by email at [email protected], the details of that conversation may be stored for security purposes. This includes your complaints, requests, or feedback.
Section 2 — Purpose of Data Use
qqbd uses collected information only for legitimate and specific purposes. No data is used unnecessarily.
2.1 — Account Management and Verification
We use your information to create and manage your account, verify your identity, and confirm your age (21+ policy). This is an essential part of ensuring the security and fairness of our platform.
2.2 — Financial Transaction Processing
Your payment information is used to process deposits and withdrawals. The minimum deposit amount on qqbd is ৳300 and the minimum withdrawal amount is ৳500. All financial data is secured through SSL encryption.
2.3 — Customer Support
We use your information to resolve your issues and provide assistance. Our support team is available around the clock (24/7) in both Bengali and English, and may access relevant details from your account to do so.
2.4 — Security and Fraud Prevention
The information we collect helps protect the platform's security, prevent unauthorized access, and detect fraudulent activity. This is essential for keeping your account and those of other players safe.
2.5 — Service Improvement
Anonymized data is used for analytical purposes to improve the performance of our platform and the user experience. No personally identifiable information is used in this process.
2.6 — Responsible Gaming Support
We use your information to help ensure responsible gaming by monitoring your gaming activity. If signs of excessive play are observed, we may use this information to contact you and provide the necessary support.
Section 3 — Data Sharing and Disclosure
qqbd does not sell your personal information to third parties. However, there are certain circumstances where sharing information may be necessary.
3.1 — Service Provider Partners
We work with trusted third-party providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical services. These partners receive only the information necessary for their specific tasks and are bound by confidentiality agreements.
3.2 — Legal Obligations
We may be required to disclose information on the basis of a valid court order, government directive, or legal requirement. In such cases, we will provide only the information required within the limits of the law.
3.3 — Security Requirements
Sharing information with regulators or law enforcement agencies may be necessary to prevent fraud, combat money laundering (AML), and identify other illegal activity. This is to protect all players on the platform.
3.4 — Business Transfer
If there is any change to qqbd's business structure in the future (such as a merger or acquisition), user data may be transferred to the new entity. We will notify you before any such change.
Section 4 — Data Security Measures
qqbd follows industry-standard technologies and practices to keep your data secure.
4.1 — Encryption and Technical Security
Our platform uses SSL (Secure Sockets Layer) encryption technology. All information transmitted between your browser and our servers is encrypted, making it impossible for third parties to read. Our servers are housed in secure data centers and are subject to regular security audits.
4.2 — Internal Access Controls
Your personal information can only be accessed by staff members for whom it is essential to their work. All staff are trained to comply with the privacy policy and are contractually bound to do so.
4.3 — Data Retention Period
Your information is retained only for as long as necessary to provide the service or fulfill legal obligations. After an account is closed, any data beyond what is required by law is securely deleted or anonymized.
Section 5 — Cookies and Tracking Technologies
5.1 — Use of Cookies
qqbd uses the following types of cookies:
- Essential cookies: Required to maintain your login state and session.
- Functional cookies: To remember your preferences and language settings.
- Analytics cookies: To analyze site usage and improve the service — not personally identifiable.
5.2 — Cookie Controls
You can disable cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Section 6 — Your Rights
As a qqbd user, you have the following rights over your own personal information.
6.1 — Right to Access
You may request a copy of the information we hold about you at any time. This request can be made by email to [email protected].
6.2 — Right to Correction
You have the right to request correction if there is any inaccuracy or incompleteness in your information. Keeping your information accurate and up to date is also important for your own protection.
6.3 — Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some data may need to be retained for a specific period due to legal obligations or ongoing transactions.
6.4 — Right to Withdraw Consent
You may withdraw consent given for marketing communications at any time. However, withdrawal of consent will not affect any processing already carried out on the basis of that prior consent.
6.5 — Right to Data Portability
You may request to receive the information we hold about you in a structured and readable format.
Section 7 — International Data Transfers
7.1 — Data Transfer Policy
Your information may be stored or processed on servers outside Bangladesh as needed to provide the service. In such cases, qqbd ensures that adequate data protection measures are in place in the relevant country or organization, and that data protection standards are maintained.
Section 8 — Children's Privacy
8.1 — Applicability for Minors
qqbd's services are strictly for those aged 21 or above only. We do not knowingly collect information from any person under the age of 21. If an account belonging to a minor comes to our attention, the account will be closed immediately and the associated data will be deleted.
Section 9 — Policy Changes
9.1 — Updates and Notification
qqbd may update this privacy policy from time to time. If there are any significant changes, we will notify you through the platform or to your registered email address. Continuing to use the platform after an updated policy is published will be taken as your agreement to the updated policy. The "Last Updated" date will always be shown at the top of the policy.
Section 10 — Third-Party Links and Services
10.1 — Responsibility for External Services
The qqbd platform uses third-party payment services (such as bKash, Nagad, Rocket, Upay). These services have their own privacy policies. qqbd is not responsible for the privacy practices of these third-party services. Please visit the relevant service's website to learn about their policies.
Got questions about privacy?
Contact our support team for any questions or data requests regarding this privacy policy. We are here for you 24/7.
Email: [email protected] | 24/7 Live Chat Support
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